1. Information We Collect

Depending on how you use the TrigonFX LMS, we may collect information such as:

• Account information: name, email address, phone number and login details.
• Student information: enrolled courses, lessons completed, assessments, certificates and learning progress.
• Communication information: messages, support requests, feedback and information you provide when contacting us.
• Transaction information: course purchase or enrollment details and payment status. Payment card information may be handled by third-party payment providers rather than stored directly by TrigonFX.
• Technical information: IP address, browser type, device information, pages visited, approximate usage information and security logs.

2. How We Use Your Information

We may use collected information to:

• Create and manage your LMS account.
• Provide access to purchased or enrolled courses and learning materials.
• Track course progress, assessments and completion records.
• Issue certificates or other course-related records where applicable.
• Process enrollments and coordinate payment-related information.
• Respond to questions, support requests and other communications.
• Maintain, secure and improve our website and LMS.
• Detect, investigate and help prevent unauthorized access, fraud or misuse.
• Send service-related notices and, where permitted, educational or promotional communications.

3. Learning and Course Data

As an LMS provider, TrigonFX may maintain records related to your learning activity, including course enrollment, lesson progress, quiz or assessment results, attendance where applicable, certificates and completion status. This information helps us deliver and administer educational services.

4. Cookies and Similar Technologies

Our website or LMS may use cookies and similar technologies to keep users signed in, remember preferences, support essential functionality, understand website usage and improve the user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect parts of the LMS.

5. Payment Information

If you purchase a course or service, payments may be processed through a third-party payment provider. TrigonFX may receive information such as transaction status, amount, reference or other details necessary to confirm your enrollment. Payment providers may have their own privacy policies and terms.

6. Sharing of Information

We do not intend to sell your personal information. We may share information when reasonably necessary to operate the LMS and provide our services, including with:

• Technology, hosting, analytics and LMS service providers.
• Payment processors and transaction-related service providers.
• Communication and customer-support providers.
• Professional advisers or service providers where reasonably necessary.
• Authorities or other parties where disclosure is required by applicable law or necessary to protect legal rights or security.

7. Data Security

We take reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure or destruction. However, no website, online service or electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We may retain account, enrollment and learning records for as long as reasonably necessary to provide services, maintain legitimate business records, resolve disputes, enforce agreements and meet applicable legal or operational requirements. Retention periods may vary depending on the type of information.

9. Your Choices and Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, such as requesting access, correction or deletion of certain information, or asking about how your information is used.

You may also unsubscribe from non-essential marketing communications by using the available unsubscribe option or contacting us. Service and account-related communications may still be necessary for operating your LMS account.

10. Third-Party Links and Services

The TrigonFX website or LMS may contain links to third-party websites, tools, payment services or other platforms. Their privacy practices are controlled by those third parties. We encourage users to review the privacy policies of any external service they choose to use.

11. Children’s Privacy

Our LMS is intended for users who can lawfully use the service under applicable laws. If you believe a child has provided personal information without appropriate authorization, please contact us so the matter can be reviewed and appropriate action can be taken.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how TrigonFX handles information, please contact us: